Smallshopee Privacy Policy
Effective Date: [Insert Date]
This Privacy Policy describes how [Smallshopee] ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from [Your Website URL, e.g., www.smallshopee.com] (the "Site"). By visiting or using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you interact with our Site, we collect personal information to provide and improve our services. The types of information we collect include:
Information you provide directly to us:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other account details.
Payment Information: We use a third-party payment processor to handle payments. We do not store your full credit card details on our servers. The information we receive includes payment type and partial card number, which is used for order verification and processing.
Communication: Any information you provide when you contact us for customer service, feedback, or other inquiries.
Information collected automatically:
Device Information: We collect information about the device you use to access our Site, including your IP address, browser type, operating system, and unique device identifiers.
Usage Data: We collect data about your interaction with the Site, such as the pages you view, the products you click on, the time you spend on each page, and the referring website or search terms that led you to our Site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. Cookies are small files stored on your device that help us improve your experience, remember your preferences, and understand how our services are being used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our Service: To process your orders, fulfill purchases, and deliver products to you.
To manage your account: To manage your registration as a user of the Site and provide you with access to different functionalities.
To improve and personalize your experience: To understand how you use our Site and services, and to offer personalized content, product recommendations, and advertising.
For communication: To contact you via email, SMS, or other electronic communication regarding your orders, product updates, or promotional offers.
For marketing and promotions: To send you newsletters, special offers, and information about our products and services. You can opt-out of receiving these communications at any time.
For security and fraud prevention: To screen for potential fraud and to protect the security of our Site and our customers' information.
For business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
3. Sharing Your Information
We may share your personal information with third parties for the purposes described above. We only share information with partners who are required to protect your data and use it only for the purposes we specify. These third parties include:
Service Providers: We may use third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., payment processing, shipping, data analysis), or assist us in analyzing how our Site is used.
Business Partners: We may share information with business partners to offer you specific products, services, or promotions.
Legal Compliance and Safety: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the personal safety of our users or the public.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Object: Object to the processing of your personal data.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.
Withdraw Consent: Withdraw your consent to the collection and use of your personal information at any time.
To exercise any of these rights, please contact us at [Insert your contact email/address].
6. Security of Your Information
We value your trust in providing us with your personal information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will immediately delete this information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately after they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: [Insert your business email address, e.g., privacy@smallshopee.com]
By visiting this page on our website: [Insert a link to your contact page]
By mail: [Insert your business address
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
User Information: Name, email address, phone number, delivery address, and payment information.
Vendor Information: Business name, contact details, tax information, and bank account details for payouts.
Delivery Personnel Information: Name, contact details, vehicle information, and location data.
1.2 Usage and Device Information
Device Information: IP address, device type, operating system, and browser type.
Usage Data: App activity, order history, search queries, and interactions with vendors and delivery personnel.
Location Data: Precise or approximate location for delivery tracking and service optimization.
1.3 Payment Information
Credit/debit card details, wallet information, and transaction history (processed through secure payment gateways).
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the App and its services.
To process orders, deliveries, and payments.
To communicate with you about orders, promotions, and updates.
To verify vendor and delivery personnel accounts.
To personalize your experience and provide relevant recommendations.
To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with:
Vendors: To fulfill your orders and provide customer support.
Delivery Personnel: To facilitate order delivery.
Third-Party Service Providers: Payment processors, analytics providers, and cloud storage providers.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal information.
Opt-Out: Opt-out of marketing communications or data sharing.
Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, contact us at 8400163214
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Children’s Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Your continued use of the App constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 2-31, 2nd Floor, Arvanah Mall, Hathipole, Udaipur, Rajasthan
Phone: +91-7231996666
Email: martmewari@gmail.com
